A new extortion group called Icarus stole Salesforce CRM data from multiple organizations by abusing Klue, a competitive-intelligence app that integrates with Salesforce. Attackers compromised Klue's backend through a dormant credential, pushed a malicious update that harvested customers' OAuth tokens, and used those tokens to run automated queries against Salesforce's API, exfiltrating contacts, sales communications, and account data over about a day. Salesforce has disabled the Klue Battlecards integration. It is the same OAuth-abuse playbook seen in the Salesloft Drift and Gainsight incidents, exploiting trusted third-party integrations that carry broad, lightly-monitored access. Researchers expect more such attacks through 2026.
Breach-tracking service Have I Been Pwned has confirmed that 305,216 accounts were exposed in the March attack on Berkadia, a large US commercial real estate finance firm that handles mortgage banking and investment sales. The extortion group ShinyHunters claimed the intrusion, saying it stole millions of Salesforce records containing personal and internal corporate data, around 27GB compressed, and threatened to leak them after the company did not meet its deadline. The breach is part of a broad ShinyHunters campaign this year against companies' Salesforce environments, typically entered by socially engineering employees or help desks rather than exploiting a software flaw.
US broadband giant Charter Communications has confirmed a data breach after the ShinyHunters extortion group listed it on its Tor leak site claiming 40 million stolen consumer and business records. ShinyHunters told BleepingComputer the intrusion began April 1 via a vishing attack that compromised an employee's Microsoft Entra account, used to export records from the company's Salesforce instance. Stolen data reportedly includes names, email addresses, addresses, phone numbers, plan information, and some CPNI (Customer Proprietary Network Information). Charter publicly denies CPNI was taken. ShinyHunters' SaaS-extortion playbook continues: Salesforce + Entra/Okta SSO + BPO vishing is the same model used against Instructure and others.
7-Eleven has confirmed that an unauthorized party reached systems holding its franchisee documents on April 8, 2026. The extortion group ShinyHunters claims it stole more than 600,000 Salesforce records of personal and corporate information, posted samples on its Tor leak site, and demanded payment by April 21 or it would publish everything. 7-Eleven says the leaked files came from franchise applications and that it is notifying affected individuals. The breach fits the pattern ShinyHunters has run against Google, Cisco, Vimeo, Rockstar Games, Instructure, Zara, and the European Commission since mid-2025 - all delivered through compromised Salesforce instances rather than direct break-ins.
Troy Hunt's Have I Been Pwned added two new ShinyHunters victims this week. Abrigo - a Texas-based fintech that builds risk, compliance, and lending software for thousands of US banks and credit unions - had 711,099 unique email addresses and 1.75 million records lifted from its Salesforce environment in April after refusing to pay the ransom. The Canada Life Assurance Company, one of Canada's largest insurers, had 237,810 accounts confirmed in HIBP from a separate ShinyHunters Salesforce breach. Both fit the pattern of the months-long ShinyHunters mass-extortion campaign that already hit Zara, Woflow, and Instructure, with stolen data sitting in third-party Salesforce tenants rather than the victims' core systems.
Update on the Instructure breach we covered May 2: Instructure confirmed Saturday that names, email addresses, student ID numbers, and private messages between students and teachers were exposed. ShinyHunters now claims 275 million individuals across 9,000 schools worldwide are in the dataset, totaling 3.65+ TB of data including billions of private messages. The group set a pay-or-leak deadline of May 6 - this Tuesday. The Salesforce instance was also breached. This is Instructure's second breach in eight months. PowerSchool's January 2025 breach with similar scope produced a $17.25 million settlement.
ZenBusiness customer data is now public on Have I Been Pwned, with 5,118,184 unique email addresses confirmed - alongside names, phone numbers, and CRM records pulled from Snowflake, Mixpanel, and Salesforce. ShinyHunters had threatened to publish the data in March after a failed extortion attempt; HIBP added the dataset yesterday. ZenBusiness is the AI-driven LLC formation and small business compliance platform backed by Mark Cuban. The breach extends the ShinyHunters wave that's already publicly released Pitney Bowes (8.2M), Carnival (7.5M), Udemy (1.4M), ADT (5.5M), and now ZenBusiness.
ADT, the largest US home security company, filed an SEC 8-K on April 24 confirming a breach detected April 20. ShinyHunters listed ADT on its 'pay or leak' portal claiming over 10 million records with an April 27 deadline. ADT says the dataset was limited to names, phone numbers, addresses, plus DOBs and last-four SSN/Tax IDs for a small subset; no payment data was accessed and alarm systems were unaffected. Initial access was a vishing attack against an employee that compromised an Okta SSO session, which attackers used to reach ADT's Salesforce - the same playbook ShinyHunters ran against Carnival.
Palo Alto's Unit 42 and the Retail & Hospitality ISAC outed a new financially-motivated group tracked as BlackFile (CL-CRI-1116, UNC6671, Cordial Spider) running data-theft extortion against retail and hospitality since February 2026 with seven-figure ransoms. The playbook: spoofed-VoIP vishing, attackers posing as IT helpdesk, victims routed to phishing pages capturing Microsoft Entra/Okta/Google SSO credentials, attackers then register their own devices to bypass MFA and pivot into Salesforce and SharePoint. Unit 42 links the group to 'The Com' and notes it has used swatting against non-paying victims. TTPs overlap heavily with ShinyHunters and Scattered Spider.
TrustStrike Labs